Practice Team

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

 

Management

Kieron Stewart (m)
General Manager

HR & Practice Support Manager
Joanne Matthews

Patient Services Manager
Huw James

IT & Finance
Elisabetta Vescio

 

Administration

East Croydon Medical Centre:
Gail
Cathy
Winnie
Poppy
Carolyn - admin & reception
Debs - Insurance & Reports

Prescription Clerk ECMC:
Jenny

Secretary for both sites:
Stacey
Lisa

 

Receptionists

East Croydon Medical Centre:
Sarah
Gina

Eileen
Lina
Petunia
Josephine
Rebecca
Gemilla
Carolyn

Edridge Road Community Medical Centre:
Juliana
Carol
Sonia
Valerie
Charles
Sue
 

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.