updated at 10:09am on 04/09/2020
I had an appoinment to see a GP 4.00pm on 10-12-2019. I checked in at the self check in machine at 3.40 pm. The message came as checked in and wait in the main waiting area. after which I apporoached a receptionist and informed that i have checked in at the machine and queried where shall i wait. she asked for my full name and asked me to wait in the main waiting area. After waiting for nearly an hour I was not called to see the GP. I then approached the receptionist again and she told me that I have not checked in. I was shocked as my check in was confirme by the macine and the reception. I don't know whom to blame. Thanfully I was able to get another appointment at 11.00 am on 11-12-2019 which I hope will happen without any mishap. Hope that when technical problems occur like this, patients don't have to suffer and the rececption staff can be more helpful to the patients. Thanking you
Visited in December 2019, Posted on 10 December 2019
I have been with this GP for 10 years and I am very happy with the service I have got throughout the years. Especially my regular GP has been so helpful, he gave me some good advice regarding cutting down my antidepressants, since then I have stopped using antidepressants and it had such a positive impact in my life. I feel so much better and I can concentrate to things in my life that really matters. He also gave me some good tips to change my lifestyle and those really worked out for me.
Visited in June 2019, Posted on 16 August 2019