GP appointment? Don't need it? Cancel it!
We know people forget things, cancelling GP appointments being one of them. Remember to cancel your appointment if you don't need it.
How to Cancel an Appointment
If you are not able to keep your appointment please call 0203 657 4170 for East Croydon or 020 3040 0800 for Edridge Road and cancel as soon as possible: someone else may need to see the doctor urgently.
Please remember that there may be a shortage of appointments and when you fail to attend you have prevented someone else from being seen in your place. On average about 230 appointments are missed each month
Cancellations notified less than 30 minutes before the appointment time will be recorded as failure to attend (DNA).
Repeated failure to attend booked appointments is a significant waste of NHS resources
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