Doctorlink

Symptom Assessment

For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink. 

The symptom checker will ask you a number of questions to help to identify your problem.

Assessment Outcome

The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care.

If your outcome indicates that an appointment is required at East Croydon Medical Centre, you simply click on the request appointment link.

Once the request has been submitted, you will then be contacted by the practice team to arrange an appointment within the recommended timeframe (as outlined in the outcome of your symptom checker) however this may not always be possible.

Information Sharing

The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.

Further Information

For further information or advice on the doctorlink service, please contact the practice. 

Or if you are experiencing any technical issues please contact by emailing support@doctorlink.com or visit the doctorlink website https://www.doctorlink.com/

You can even download the app: